Privacy Policy
INTEREL is owned and operated by INTEREL Pte. Ltd.
INTEREL values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.
By visiting the website, you are accepting the practices described in this Privacy Policy. Your use of the website is also subject to our Terms and Conditions.
This Privacy Policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the GDPR (General Data Protection Regulation - European regulation) and the Personal Data Protection Act 2012 (PDPA - Singapore Regulation).
1. GENERAL INFORMATION
The personal data of the users that are collected and processed through:
Will be under responsibility and in charge of:
INTEREL Pte. Ltd.
info@interel.com
(Hereinafter referred to as “INTEREL”).
2. TYPES OF INFORMATION GATHERED
The information we collect from our visitors helps to personalize and continually improve their experience on the website. Here are the types of information we gather:
Information You Give Us. You provide information when you search, read and watch the content, use the website and/or communicate with us through our contact information or through our contact forms. As a result of those actions, you might supply us with the following information:
· Full name
· Company
· Email address
· Phone number
· Country
· IP address
· Any additional information relating to you that you provide to us directly through our website.
INTEREL will not collect any personally identifiable information about you, unless you provide it.
GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.
Please consult Google's privacy policy here:
https://policies.google.com/privacy
Facebook Pixel: Our website uses Facebook pixels that enable us, our advertisers and service providers:
· Collect statistics on our websites and social networks (for example, number of users who visited a page).
· Collect information about how you interact with our websites and social networks (e.g., whether you opened or followed links contained within).
· Personalize online services and marketing communications.
· Match ads to users and optimize advertising campaigns.
Please consult Facebook's privacy policy here:
https://www.facebook.com/privacy/explanation
Automatic Information. Like many websites, we use "cookies." We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses INTEREL or third-party content served by or on behalf of INTEREL on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the content you searched for, viewed, and possibly purchased.
3. HOW LONG WE KEEP YOUR DATA
Personal data will be kept for the time necessary for the provision of the website. INTEREL may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the owner may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
4. HOW WE USE YOUR INFORMATION.
In general, we use the information we collect primarily to provide, maintain, protect and improve our current website. We use personal information collected through our website as described below and described elsewhere in this Policy to:
· Improve our website.
· Understand and enhance your experience using our website.
· Respond to your comments or questions through our support team.
· Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
· Communicate with you about upcoming events and news about services offered by INTEREL and our selected partners.
· Marketing purposes of INTEREL.
· Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
5. HOW DO YOU GET MY CONSENT?
By using the website, communicating with us through the contact forms or our contact information, accepting the use of cookies by our website and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.
6. HOW WE SHARE INFORMATION
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Third-Party Service Providers. We use third party tools and services that help us to provide our website in an optimal way and to provide the functionalities of our website. We use the following third party services and tools: Create and host the website, analyzing data (Google Analytics), Create Ads (Facebook, Google), providing marketing assistance and providing search results and links.
These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third party services will be treated and stored in accordance with their respective privacy policies and our privacy policy. Please refer to the privacy policy of these third party services.
Business Transfers. In the event that INTEREL creates, merges with, or is acquired by another entity, your information will most likely be transferred. INTEREL will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.
Protection of INTEREL and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of INTEREL, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. INTEREL uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform and website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
7. PROTECTING YOUR INFORMATION
INTEREL follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once INTEREL receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while INTEREL strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
8. EU MEMBERS’ RIGHTS (GDPR COMPLIANT)
If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.
We describe these rights below:
· Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
· Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.
· Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
· Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
· Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.
9. CHILDREN’S ONLINE PRIVACY PROTECTION
We are in compliance with the requirements of the GDPR (General Data Protection Regulation - European regulation) and the Personal Data Protection Act 2012 (PDPA - Singapore Regulation), regarding the protection of the personal data of minors. We do not collect any information from anyone under the age of 13 without the express permission of their parents or legal guardians. If you become aware that your child has provided us with personal information without your consent or permission, please contact us to remove such information immediately. If we become aware that a child under the age of 13 has provided us with personal information without the authorization of a parent or legal guardian, we will take steps to delete that information immediately.
10. EDITING AND DELETING INFORMATION
If you believe that any information, we have about you is incorrect or incomplete, please write or email us as soon as possible. We will promptly correct any information that is incorrect. You can change, modify, rectify and delete your information at any time, please contact us through the contact information. To opt-out of receiving emails or notifications from INTEREL, please send us your request via our contact information. Your request must be processed within 48 hours.
11. THIRD PARTIES
Except as otherwise expressly stated in this Privacy Policy, this document addresses only the use and disclosure of information that INTEREL collects from you. If you disclose your information to third parties, different rules may apply to the use or disclosure of the information you disclose to them. INTEREL does not control the privacy policies of third parties, and you are subject to the privacy policies of such third parties where applicable. INTEREL is not responsible for the privacy or security practices of other websites on the Internet, including those linked to or from the INTEREL website. INTEREL encourages you to ask questions before disclosing your personal information to third parties.
12. CONTACT US
If you have questions or concerns about these Privacy Policy and the handling and security of your data, please contact us via the contact information below:
INTEREL Pte. Ltd.
info@interel.com